Cookie Policy

At JOOUST Online Market, we use cookies to make your experience smoother, faster, and more personal. Cookies help us remember who you are, what you like, and make sure everything runs securely when you shop.

Cookies are small text files stored on your device when you visit our website. Think of them as helpful notes that help our website remember important information about your visit.

• They help us recognize you when you come back, so you don't have to log in or start over every time
• Cookies remember your preferences and settings to make your experience more convenient
• They enable features like keeping items in your shopping cart between visits
• Cookies don't store sensitive information like your M-Pesa details or passwords

We use cookies for several important purposes that improve your shopping experience:

• Session Management: To keep you signed in and maintain your shopping session as you browse different pages
• Shopping Cart: To remember your cart items, even if you leave and return later without completing your purchase
• Personalization: To show you relevant products based on what you've browsed before, making it easier to find what you need
• Site Performance: To analyze site performance and identify areas where we can improve our services
• User Preferences: To remember your language preferences, display settings, and other customizations
• Security: To protect your account and detect suspicious activity

We take your privacy seriously and use cookies responsibly:

• We only use cookies to make the website work better for you — never to track you outside JOOUST Online Market
• Your data stays private and is used only for improving your shopping experience on our platform
• We don't sell or share cookie data with third parties for advertising purposes
• You have full control over cookies and can clear them anytime in your browser settings if you prefer not to store them
• You can use most of our website features even if you disable cookies, though some functionality may be limited

How to Manage Cookies:

• Most browsers allow you to refuse cookies or delete existing ones through their settings menu
• Visit your browser's help section for specific instructions on managing cookies
• Note that disabling cookies may affect certain features like staying logged in or keeping items in your cart

We value your trust and believe in transparency. Our commitment to you:

• Honesty: We're upfront about how and why we use cookies
• Respect: We respect your privacy and never misuse your data
• Purpose: Cookies help us make JOOUST Online Market feel more like your local store — personal, easy, and reliable
• Continuous Improvement: We regularly review our cookie usage to ensure we're serving you better